Volvo: Award for Stierli Automobile AG
RECOGNITION There is great joy at Stierli Automobile AG in Zofingen: the company was named "Volvo Agent of the Year" at Volvo Switzerland's annual agent conference. Last year, the Stierli Automobile team achieved the best ratings in the three important categories of customer processes, customer satisfaction and agent competence. Reward for a year of hard work Managing Director [...]
Last year, the Stierli Automobile team achieved the best ratings in the three important categories of customer processes, customer satisfaction and agent competence.
Reward for a year of hard work
Managing Director Urs Hürlimann: "We are proud of the whole team who have worked so hard. We have set ourselves the goal of putting people at the center of our activities every day and offering our customers a special experience with more than just our vehicles."
Natalie Robyn, Managing Director Volvo Car Switzerland AG: "Such a result can only be achieved if the entire team is committed to the same customer-oriented goals. Stierli Automobile's positive result also fits in perfectly with our successful 2018 financial year. Volvo Cars set a record with over 8,000 vehicles registered."
Continuous quality improvement
The "Agent of the Year" award is part of Volvo Car Switzerland AG's commitment to continuously improving quality throughout the entire agent network. By 2020, Volvo aims to achieve the top 3 position in customer satisfaction in Switzerland, as well as the nationwide introduction of the new, Scandinavian-influenced brand identity "Volvo Retail Experience" and the new workshop organization "Volvo Personal Service Technician".
