Opel: Clear victory for flagship Insignia
POINTS FOR THE FLASH This year's result of the German motorist survey VDS (Vehicle Dependability Study) by the marketing professionals at J.D. Power: The Opel Insignia is the clear segment winner in the mid-size class. Arnold Paluch, Director of Quality at Opel: "For us, quality and reliability are two core criteria for sustainably increasing customer satisfaction. We set high standards here and [...]
Arnold Paluch, Director of Quality at Opel: "Quality and reliability are two core criteria for us to sustainably increase customer satisfaction. We set high standards here and are pleased that this is also being received by owners. In addition, we make innovative technologies available to a large customer base."
Points for lowest error frequency
This year, the J.D. Power survey is based on responses from 12,854 people surveyed online between November 2018 and January 2019 on the categories of quality, reliability, appeal and maintenance costs.
All ratings result in a ranking in which the brand or model with the lowest frequency of faults emerges as the winner.
